About
I’m Celeste Côté, an Ottawa-based product manager focused on accessible, human-centred digital experiences. I work where clarity, systems thinking, and thoughtful design meet.
My work emphasizes clear structure, inclusive design, and content-led experiences — especially in complex or constraint-heavy environments. I care deeply about accessibility, longevity, and making things that work for real people.
Skills
Product management
UI/UX Design
Accessibility
Content design
Usability testing
Analytics
Experience

Benefit Delivery Modernization, Service Canada
Product design lead
Feb 2024 - Present

Benefit Delivery Modernization, Service Canada
Product design lead
Feb 2024 - Present

Benefit Delivery Modernization, Service Canada
Product design lead
Feb 2024 - Present

Design System, Service Canada
Product manager
Jul 2022 - January 2024

Design System, Service Canada
Product manager
Jul 2022 - January 2024

Design System, Service Canada
Product manager
Jul 2022 - January 2024

Office of the Deputy Minister for the COVID-19 Response
Senior Web Strategist
Mar 2020 - Jun 2021

Office of the Deputy Minister for the COVID-19 Response
Senior Web Strategist
Mar 2020 - Jun 2021

Office of the Deputy Minister for the COVID-19 Response
Senior Web Strategist
Mar 2020 - Jun 2021

Prime Minister Digital Operations, Privy Council Office
Framer Developer
Nov 2017 - May 2020

Prime Minister Digital Operations, Privy Council Office
Framer Developer
Nov 2017 - May 2020

Prime Minister Digital Operations, Privy Council Office
Framer Developer
Nov 2017 - May 2020

Cable Public Affairs Channel (CPAC)
Senior Communications Specialist
Feb - Sep 2017

Cable Public Affairs Channel (CPAC)
Senior Communications Specialist
Feb - Sep 2017

Cable Public Affairs Channel (CPAC)
Senior Communications Specialist
Feb - Sep 2017

Public Service Alliance of Canada (PSAC)
Digital Media Communications Officer
Jul 2014 - Jun 2015

Public Service Alliance of Canada (PSAC)
Digital Media Communications Officer
Jul 2014 - Jun 2015

Public Service Alliance of Canada (PSAC)
Digital Media Communications Officer
Jul 2014 - Jun 2015

uOttawa Office of Campus Sustainability
Web Communications Specialist
Sep 2013 - Feb 2014

uOttawa Office of Campus Sustainability
Web Communications Specialist
Sep 2013 - Feb 2014

uOttawa Office of Campus Sustainability
Web Communications Specialist
Sep 2013 - Feb 2014
Projects

User needs discovery tool
Piloted a way for Canadians to tell us what they needed and couldn't find, uncovering gaps that shaped our national response to the global pandemic.

Reframing through pluralistic design
Resolved months of stakeholder impasse by replacing a single splash page image with a series that changed upon each page load, reflecting the diversity of the Prime Minister role.

Cutting through red tape
Diagnosed an 8-month approval bottleneck and intervened strategically, obtaining authorization within 2 months.
Recognition
ADM Innovation Award
Employment Insurance Benefits Estimator
2024
ADM Innovation Award
Employment Insurance Benefits Estimator
2024
ADM Innovation Award
Employment Insurance Benefits Estimator
2024
Platinum Award of Communications Excellence
COVID-19 Response
2021
Platinum Award of Communications Excellence
COVID-19 Response
2021
Best animations awards
COVID-19 Response
2021
Tyson Murray Kind Spirit Award
Celeste Côté
2003
Tyson Murray Kind Spirit Award
Celeste Côté
2003
Best animations awards
Celeste Côté
2003
Training

Scrum Master Accredited Certification™
International Scrum Institute™
2021

Scrum Master Accredited Certification™
International Scrum Institute™
2024 - Present

Scrum Master Accredited Certification™
International Scrum Institute™
2021

Usability Testing Training
Nielsen Norman Group
2019

Usability Testing Training
Nielsen Norman Group
2024 - Present

Usability Testing Training
Nielsen Norman Group
2019

Psychology for Digital Behaviour Change
AlterSpark
2013

Psychology for Digital Behaviour Change
AlterSpark
2022 - 2024

Psychology for Digital Behaviour Change
AlterSpark
2013
Education

University of Ottawa
Undergraduate in International Studies and Modern Languages
2009

University of Ottawa
Undergraduate in International Studies and Modern Languages
2024 - Present

University of Ottawa
Undergraduate in International Studies and Modern Languages
2009

Tagwi Secondary School
High school diploma
2003

Tagwi Secondary School
High school diploma
2022 - 2024

Tagwi Secondary School
High school diploma
2003
